Privacy Policy

Last Updated: February 1, 2026

At CaribeTalent (operated by Novrac LLC), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using our services:

• Contact Information: Name, email address, phone number, company name, job title
• Recruitment Data: Resume/CV, work history, education, skills, certifications, references, employment preferences
• Business Information: Company details, hiring needs, role descriptions, budget information
• Communication Data: Information in messages, emails, or other correspondence with us

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, device information
• Pages visited, time spent on pages, referring URLs
• Cookies and similar tracking technologies (see Cookies section below)

2. How We Use Your Information

2.1 For Clients (Companies Hiring)

• To provide managed remote staffing services
• To understand your hiring needs and match you with qualified Caribbean talent
• To communicate about candidates, services, and support
• To process payments and maintain business records
• To improve our services and website experience

2.2 For Candidates (Job Seekers)

• To evaluate your qualifications for employment opportunities
• To present your profile to potential employers within our client network
• To communicate about job opportunities, interviews, and placement
• To conduct background checks and employment verification (with your consent)
• To maintain your candidate profile for future opportunities (with your consent)

3. Legal Basis for Processing

We process personal data based on:

• Consent: You have given explicit permission for specific processing activities
• Contract Performance: Processing is necessary to fulfill our service agreements
• Legitimate Interests: We have a legitimate business need (e.g., matching candidates with opportunities) that does not override your privacy rights
• Legal Obligations: We must process data to comply with applicable laws

4. How We Share Your Information

4.1 With Your Consent

For Candidates: We share your profile and application materials with potential employers within our client network only with your explicit consent.

4.2 Service Providers

We work with trusted third-party service providers who assist in delivering our services:

• Payroll Processors: Employer of Record (EOR) services for payroll, benefits, and compliance management
• Applicant Tracking Systems: Application tracking and candidate management
• Web3Forms: Contact form submissions
• Email Service Providers: For communications and newsletters
• Google Workspace: Email and internal documentation

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights, property, or safety.

4.4 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Retention

• Active Clients: We retain your data for the duration of our business relationship plus 7 years for legal and accounting purposes
• Active Candidates: With your consent, we retain your candidate profile for up to 2 years to match you with opportunities
• Inactive Records: After the retention period, we securely delete or anonymize your data
• Right to Deletion: You may request deletion of your data at any time (subject to legal retention requirements)

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of how we process your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at privacy@caribetalent.com. We will respond within 30 days.

7. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

While we take reasonable precautions, no online transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. International Data Transfers

As we operate internationally (serving clients in the US, Canada, and UK while working with talent in the Caribbean), your data may be transferred across borders. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with GDPR, CCPA, and other applicable data protection laws
• Working only with service providers who meet international data protection standards

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notification to active users
• Requiring consent for material changes that affect how we process your data

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

CaribeTalent (Novrac LLC)
Email: privacy@caribetalent.com
General Inquiries: hello@caribetalent.com

13. Regulatory Compliance

We comply with applicable data protection regulations including:

• GDPR: General Data Protection Regulation (EU)
• CCPA: California Consumer Privacy Act (US)
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• UK GDPR: UK data protection laws

If you believe we have not complied with applicable data protection laws, you have the right to lodge a complaint with your local data protection authority.